Frequently Asked Questions
We aim to respond to all enquiries as quickly as possible. To help us do this, please check if your question is answered below.
However, if there's a question we haven't answered, please don't hesitate to contact us directly and we will do our best to get back to you as soon as possible.
Please note all our seeds are sold as souvenirs only. We cannot and will not provide growing advice or answer any questions relating to the growing or germination of Cannabis seeds. Smoking, growing or doing anything with seeds other than collecting them is intended only for people who reside in countries where growing Cannabis is permitted. In the UK it is illegal to germinate cannabis seeds without a license from the Home Office. If we suspect that you intend to germinate or have germinated our cannabis seeds we will refuse sale.
Do you Accept Card Payment from the USA, Canada & Australia?
Yes! For customers from the USA, Canada & Australia We Accept Card Payments By Phone, Unfortunately we are unable to accept payments from cards issued in these countries through our online payment system. Please select 'MAKE PAYMENT OFFLINE' at the check out and call us to confirm your order details, please quote your order number when speaking to a member of our team.
Credit Card Payments:
Pick And Mix Seeds currently only accept online credit card payments from customers within the UK & EU. If you are unable to make a Credit/Debit Card payment online we will be happy to help take your payment by telephone, please select 'MAKE PAYMENT OFFLINE' at the check out and quote your order number when speaking to a member of our team.
Orders will be dispatched once the payment has been received.
UK Bank & World Bank Details: Banks Transfers
Please email us at firstname.lastname@example.org for details, Please put your order number as the reference for the payment to help track the funds.
Bitcoin BTC Payments :
Pick And Mix Seeds accepts Bitcoin! We currently offering 10% off all BTC orders/payments. Please create an order and select 'MAKE PAYMENT OFFLINE', you will then receive an email guiding you through the process.
Of course! Some people know exactly what they want and want a conventional pack of seeds. That's fine with us. We will obviously not cut up full packets of seeds.
We can offer discounts on orders over £350. Please contact us with your specific requirements and we’ll give you the best possible price.
All of our seeds are packed individually in a clearly labelled grip seal bag. For your extra piece of mind we will also send a portion of the original breeder's packaging. For example, if you order two seeds, we will send you 20% of the original packaging. The only exceptions to this is if the original packaging is a material which we cannot physically cut up, for example metal. We encourage you to think carefully before ordering from a seed bank that does not include original packaging with single seeds.
We aim to ship all orders processed before 2pm on a weekday, processing can take 2-3 days depending on the strains you have ordered. We get this right 99% of the time. As a result, most UK orders are delivered in 3/5 days, If we’re extremely busy it may take an extra day, and sometimes delays occur in the post. If you haven’t received your UK order 14 days from processing, please contact us.
For international orders, shipping usually takes 5-10 days.
We put a lot of thought into our packaging. Seeds are expensive and vulnerable. All seeds are packed in either bubble wrap or a DVD case and are placed into a padded envelope to ensure they are fully protected. We go the extra mile to ensure you receive your seeds in perfect condition. In our experience many mail order companies do not treat seeds with the respect they deserve. In the unlikely event that your seeds are damaged, you are protected by our Pick 'n' Mix Promise so please contact us.
Yes! All our orders are shipped discretely as standard. All seeds are placed into air tight, smell-proof bags and placed into plain padded envelopes. Also, packages coming from the UK are much less likely to attract attention than those coming from the Netherlands.
Every regular seed, wherever it has come from, has a 50% chance of being female. This is true whether you buy as a pack or individually.
When an item is out of stock, you will be offered the option to replace this item with another or wait for it to be ordered when back in stock.
With over 4,400 strains to choose from, we pride ourselves in being the biggest and best online seed bank. However, if we don't stock something you would like, please tell us! We source from the vast majority of breeders, so if there's something in particular you're looking for, let us know and it could be online within 24hrs!
We accept instant payment via all major credit card and debit cards (either online or over the phone). In addition, we also offer 'offline' payment options, including bank/wire transfer, cash and UK postal orders. Your privacy is important to us and all orders are billed discretely.
We ship to most countries and everywhere in Europe. However, to ensure we can stand by our Pick 'n' Mix Promise, there are few countries that we do not ship to. If you would like to check if we can ship to your country, please email us.
Postage is free for all orders over £200. For smaller orders, there is a small postage charge. This is calculated before you complete checkout so you know exactly how much you’re paying.
If your order is sent with tracking, we will email you the tracking number as soon as the order has been packed.
If you would like to return your seeds, you must do so within seven days of receipt and all items must be in their original packaging.
Think again. It is illegal in most countries to germinate cannabis seeds. Our seeds are sold as collectable adult souvenirs. We cannot and will not provide growing advice or answer any questions relating to the growing or germination of cannabis seeds under ANY circumstances. Seeds cannot be replaced for reasons concerning germination.