We aim to respond to all enquiries as quickly as possible. To help us do this, please check if your question is answered below.
However, if there's a question we haven't answered, please don't hesitate to contact us directly and we will do our best to get back to you as soon as possible.
Please note all our seeds are sold as souvenirs only. We cannot and will not provide growing advice or answer any questions relating to the growing or germination of Cannabis seeds. Smoking, growing or doing anything with seeds other than collecting them is intended only for people who reside in countries where growing Cannabis is permitted. In the UK it is illegal to germinate cannabis seeds without a license from the Home Office. If we suspect that you intend to germinate or have germinated our cannabis seeds we will refuse sale.
Of course! Some people know exactly what they want, and want a conventional pack of seeds. That's fine with us. We will obviously not cut up full packets of seeds.
We can offer discounts on orders over £350. Please contact us with your specific requirements and we’ll give you the best possible price.
All of our seeds are packed individually in a clearly labelled grip seal bag. For your extra piece of mind we will also send a portion of the original breeder's packaging. For example, if you order two seeds, we will send you 20% of the original packaging. The only exceptions to this are if the original packaging is a material which we cannot physically cut up, for example metal. We encourage you to think carefully before ordering from a seed bank that does not include original packaging with single seeds.
We aim to ship all orders processed before 2pm on a weekday, processing can take 2-3 days depending on the strains you have ordered. We get this right 99% of the time. As a result, most UK orders are delivered in 3/5 days, If we’re extremely busy it may take an extra day, and sometimes delays occur in the post. If you haven’t received your UK order 14 days from shipping, please contact us.
For international orders, shipping usually takes 5-10 days.
We put a lot of thought into our packaging. Seeds are expensive and vulnerable. All seeds are packed in either bubble wrap or a DVD case and are placed into a padded envelope to ensure they are fully protected. We go the extra mile to ensure you receive your seeds in perfect condition. In our experience many mail order companies do not treat seeds with the respect they deserve. In the unlikely event that your seeds are damaged, you are protected by our Pick 'n' Mix Promise so please contact us.
Yes! All our orders are shipped discretely as standard. All seeds are placed into air tight, smell-proof bags and placed into plain padded envelopes. Also, packages coming from the UK are much less likely to attract attention than those coming from the Netherlands.
Every regular seed, wherever it has come from, has a 50% chance of being female. This is true whether you buy as a pack or individually.
When an item is out of stock, you will be offered the option to be notified by an automatic email when the item is back in stock. We will also update Twitter and Facebook. Follow or Like us on these sites to get instant notification of items back in stock, new seeds added and exciting Pick 'n' Mix Seeds promotions and special offers.
With over 4,400 strains to choose from, we pride ourselves in being the biggest and best online seed bank. However, if we don't stock something you would like, please tell us! We source from the vast majority of breeders, so if there's something in particular you're looking for, let us know and it could be online within 24hrs!
We accept instant payment via all major credit card and debit cards (either online or over the phone). In addition, we also offer 'offline' payment options, including bank/wire transfer, cash and UK postal orders. Your privacy is important to us and all orders are billed discretely.
We ship to most countries, and everywhere in Europe. However, to ensure we can stand by our Pick 'n' Mix Promise, there are few countries that we do not ship to. If you would like to check if we can ship to your country, please email us.
Postage is free for all orders over £200. For smaller orders, there is a small postage charge. This is calculated before you complete checkout so you know exactly how much you’re paying.
If your order is sent with tracking, we will email you the tracking number as soon as the order has been packed.
If you would like to return your seeds, you must do so within seven days of receipt and all items must be in their original packaging.
Think again. It is illegal in most countries to germinate cannabis seeds. Our seeds are sold as collectable adult souvenirs. We cannot and will not provide growing advice or answer any questions relating to the growing or germination of cannabis seeds under ANY circumstances. Seeds cannot be replaced for reasons concerning germination.